Miss Sue Flay is one of the UK’s leading British etiquette enthusiasts and a self proclaimed domestic goddess. She has worked in partnership with the likes of Cath Kidston, Hotel Du Vin, John Lewis, Kenwood, Regus and Vax, even creating & co-hosting unique dining events such as “Dine Like Downton” with etiquette expert, Mr William Hanson.
She is highly regarded as a reviewer and trainer in hotels, restaurants and tearooms across the country, alongside managing a private Cambridgeshire household under training to a royal standard. She has worked alongside brands such as Champneys, Malmaison, Marriott and The House Collection and is always on the lookout for the next venue to review and work with to ensure a top service can be achieved.
With over 11 years of experience in events and hospitality, teamed with experience in running her own afternoon tea catering and events business titled “The Secluded Tea Party”, gaining a wealth of knowledge and experience as a teacher, blogger and writer, reviewer and has even appeared on radio and national TV with shows such as ITV’s “The Alan Titchmarsh Show“, BBC’s “Escape To The Country”, “The One Show” and BBC Radio Cambridgeshire’s Mark Rumble Show.
Miss Sue Flay is highly regarded as the UK’s most trusted authority on afternoon tea etiquette and has captured a following for her passion of restaurants, hotels and spa stays, as well as her personal afternoon tea experiences.
With this, she visits and anonymously reviews stylish and unique hotels and spas, as well as co-working, dining and afternoon tea venues for her blog. She is constantly in touch with her readers who contact her for thoughts on the best places to eat, relax, stay or work, with them respecting a real person and honest experiences as well as training venues and their teams using her experience and knowledge in the service and afternoon tea world.
Miss Sue Flay Says:
All reviews are written on my real experiences at the venues I visit, as I don’t feel writing simply from website research offers a “true” or honest feel. This is what my readers follow me for, my honesty and passion for such places – they’d be able to tell if I hadn’t experienced the venue myself and this sets me apart from some other travel bloggers. What I write helps my readers to make a decision on dining choices, afternoon tea retreats and weekend stays – I’m showing them the real heroes of the hospitality, hotel & spa world!
There are no hard rules as to what makes the “perfect” venue, but alongside my training and experience in household and event management, mixed with my love for travel and relaxation, I really know what I’m looking for in standard of service and hospitality. As a result, I feed back my thoughts not only to my readership, but also providing a full housekeeping & service report for staff training as part of the exercise, I can even return for a second review or visit, should they wish – It’s a unique service and one that helps a venue to be the best as it can be.
The best stays are the ones where, as a guest, you are made to feel welcome and cared for whilst being made to feel like royalty for the duration, no matter where you are or how long you are staying.
Here, you will find my best finds when it comes to needing a suggestion or two for a luxury break away, a desk to use for a day within a co-working environment, through to some quality “Me” time in a spa…
Secret Stay Reviews – Hotels & B&Bs
Secret Stay Reviews – Spas & Retreats
Secret Stay Reviews – Afternoon Tea
Secret Stay Reviews – Food, Fun & Pop-Ups
Secret Stay Reviews – Gifts & Products
Secret Stay Reviews – Co-Working Spaces
To find out more and to book Miss Sue Flay for an independent review, training & consultancy or secret stay, please get in touch.